Return Policy for Hats Today.
At Hats Today, we want you to be completely satisfied with your purchase. If you’re not happy with your hat, we’re here to help. Here’s our simple and customer-friendly return policy:
Return Period
You can return any hat within 30 days of purchase for a full refund or exchange.
Condition of Returns
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- Hats must be unworn, in new condition, and have the original tags attached1.
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- The hat should be in its original packaging.
How to Return
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- Contact our customer service team at [email protected] with your order number and reason for return.
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- We’ll provide you with a pre-paid return shipping label.
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- Pack your hat securely and attach the provided shipping label.
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- Drop off the package at your nearest post office or shipping center.
Refund Process
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- Refunds will be processed to your original payment method within 7 days of receiving the returned item.
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- For exchanges, we’ll ship your new hat within 1-2 business days after receiving your return.
Exceptions
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- Sale or clearance items are final sale and cannot be returned or exchanged.
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- Custom or personalized hats are not eligible for return unless defective.
We strive to make your return experience as smooth as possible. If you have any questions or concerns, please don’t hesitate to reach out to us at [email protected] . Thank you for shopping with Hats Today!